Customer Service International - EN, IT, SPA, GER
MICHAEL PAGE INTERNATIONAL (BELGIUM) · Antwerpen · 2026-10-20
Over deze functie
Our client is a leading international organization operating within the pharmaceutical and health-related sector. Supporting customers across Western Europe, they are known for their commitment to quality, innovation, and customer satisfaction. To strengthen their Customer Service team, they are looking for a temporary colleague who can help maintain their high service standards.
Jobomschrijving
* Manage customer orders from entry to delivery.
* Communicate with customers, warehouses, and sales teams.
* Handle returns, claims, and transport-related issues.
* Resolve customer inquiries and identify effective solutions.
* Maintain accurate documentation and ERP administration.
* Temporary full-time assignment from December 2026 until June 2027.
* 40-hour workweek with 12 ADV days.
* Competitive salary package.
* International and collaborative working environment.
* Diverse responsibilities with a high level of autonomy.
Gevraagde vaardigheden
- Een strategie voor klantenrelaties bepalen
- Verbetertrajecten voorstellen
- Prestatie-indicatoren uitwerken
- Intern communiceren
- De strategische doelstellingen van de organisatie bepalen
- Prestatie-indicatoren opvolgen
- Een team coördineren
- De toepassing van procedures controleren
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