Customer Service & Dispatcher

Over deze functie

As a Customer Service Officer, you will be the first point of contact for customers and play a key role in ensuring an excellent customer experience.

You will combine customer service, planning, and administrative follow-up to ensure smooth operations and efficient scheduling.

**Client Details**

Our client is an international market leader active in a highly innovative and environmentally conscious sector. The company develops solutions that contribute to a more sustainable future and is known for its strong customer focus, high-quality services, and collaborative culture.

**Description**

As a Customer Service Officer, you will be the first point of contact for customers and play a key role in ensuring an excellent customer experience.

You will combine customer service, planning, and administrative follow-up to ensure smooth operations and efficient scheduling.

* Handle incoming customer calls and provide professional support
* Schedule appointments and coordinate interventions efficiently
* Manage last-minute changes and find practical solutions
* Follow up customer files and maintain accurate records
* Coordinate closely with internal teams to ensure seamless service delivery
* Contribute to a positive customer experience through proactive communication

✅ A varied role with significant customer interaction

✅ A stable employer with an international presence

✅ A supportive and collaborative team environment

✅ Comprehensive onboarding and training

✅ Competitive salary package with attractive benefits

✅ The opportunity to contribute to a company making a positive impact within a sustainable and future-oriented industry