IT Support (L2)

Over deze functie

Our client is a leading international professional services organization known for its high standards, fast-paced environment, and strong commitment to internal service excellence. With a European footprint, the company relies on well-structured IT teams collaborating across multiple offices.

Jobomschrijving

* Provide Level 1 and Level 2 support for end-user environments (Windows, M365, IT equipment).
* Install, configure, maintain, and troubleshoot laptops, desktops, and peripherals.
* Manage incidents through a ticketing system and ensure proper resolution or escalation.
* Support network, telephony (VoIP), and mobile (iOS) issues.
* Assist with collaboration tools (Teams, Zoom, Webex) and meeting room technologies.
* Document solutions and contribute to continuous improvement initiatives.
* Collaborate with European IT teams on projects and deployments.
* Participate in on-call rotations and occasional out-of-hours work for rollouts or events.

* Dynamic and international working environment.
* Key position with strong local ownership and visibility.
* Collaboration with international IT teams.
* Exposure to a wide range of technologies.
* Opportunities for technical and professional growth.
* Competitive salary package with benefits.