Customer Service & Retention Specialist

Sobre el puesto

Remote — Latin America | Full-time | US$1,000 per month plus retention bonuses About the role Community Sports Partners is looking for a customer-focused specialist to help customers enjoy our sports programs, resolve problems and keep coming back. You will own service enquiries through resolution, understand why customers may leave, and help them find an appropriate next step. Responsibilities Respond to customer enquiries by phone, email and SMS with clear, accurate information and timely fol…