Customer Service | Czech + English + Eastern-European Language

Over deze functie

Are you a born problem solver with a passion for customer satisfaction? Do you want to work in an international environment where no day is the same? Then we have the perfect challenge for you! At Volvo, they are looking for an enthusiastic customer service representative to join their Central-East team and contribute to their mission of getting vehicles back on the road quickly and efficiently. Your duties:

* Provide first line support for international breakdowns: Wherever our customers are in Europe, you will be there to help them and address their concerns.

* Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.

* Working together in a dedicated team: You will be part of a team that is committed 24/7 to providing our customers with the best possible support.

Keywords: customer support advisor, customer service, call agent, customer service representative

Volvo contract fixed term (no interim contract, yes Volvo Contract).

* Working hours: 7.5 hours per day, 37.5 hours per week.

* Full time schedule with rotation of weekends and night shifts every 6 to 8 weeks.

* Vacation days: 20 days.

* Competitive salary supplemented with fringe benefits:

\*Meal-time vouchers.
\*Shift premium
\*Company restaurant at democratic prices.

* Housing upon relocation for 1 month, including welcoming package.
* Application process:

\*Interview with recruiter Adecco (screening).
\*Teams interview with Volvo recruiter.
\*Interview with department (language check).
\*Teams interview with team manager
\*Salary proposal

Ben jij de geschikte kandidaat?
Wacht niet langer en solliciteer dan nu via de sollicitatieknop met jouw CV. We beantwoorden zo snel mogelijk jouw kandidatuur.
Je mag ook je CV met vermelding van de referentie mailen naar : [email protected]

Maak je liever een afspraak? Graag even bellen om de afspraak vast te leggen: 050 44 61 30

Vermeld steeds de referentie 48777.
Veel succes en hopelijk tot binnenkort!