Support Engineer | Trading & Stock Market

Over deze functie

Passionate about trading and stocks? Start your IT career where finance meets technology. Turn your passion into your first big opportunity.

Our partner is a leading company in the financial and stock exchange sector, operating in a fast-paced, international, and customer-oriented environment.

As part of its continuous growth, we are looking for a bilingual French/Dutch Support Engineer with a strong business mindset and a real interest in finance, trading, and investment services.

Support Engineer - Tasks & Responsibilities

* Provide first-line support to French and Dutch-speaking clients * Support customers with business-related and financial requests such as inheritance management, portfolio transfers, and investment-related inquiries * Understand client needs and provide professional, solution-oriented assistance * Manage and follow up support tickets and incidents while ensuring SLA compliance * Collaborate closely with IT and business teams to guarantee efficient issue resolution * Participate in operational support activities related to infrastructure and internal systems * Contribute to the continuous improvement of customer support processes and user experience

Support Engineer - Benefits & Advantages

* Unique opportunity to combine finance, customer interaction, and IT * Dynamic and stimulating work environment within the financial sector * Key position with direct impact on customer satisfaction and business operations * Training and coaching on both technical and business-related topics * Collaborative, modern, and fast-growing company culture * Long-term evolution opportunities in an innovative and international environment

Benefits

* Internal & External trainings * Meal Vouchers * Company phone & subscription * Net Expenses * Group Insurance * Health Insurance * Team-building & incentives * Remote possible * Open Space * Flexible working hours * Flexible holidays * 2 days remote