Support Engineer | Network & Connectivity
Sander · Schaarbeek · 2026-08-17
Over deze functie
Your first step into support. A hands-on opportunity to build real-world**networking expertise**, even if you’re at the beginning of your career.
Our partner is a fast-growing technology company operating in the**connectivity and managed network services**space. As their activities continue to expand, they are looking for a**Support Engineer**to join their technical team.
This is more than a traditional support role: it’s a great opportunity for someone with a technical mindset who wants to**develop a career in networking**, gain practical experience with different technologies, and progressively specialize in areas such as**VPN, WAN, routing and SD-WAN**.
Support Engineer - Your day to day
* Provide**1st & 2nd line technical support**to customers via phone and ticketing systems.
* Configure and prepare**network equipment and routers**for new deployments.
* Monitor network environments and proactively identify and resolve**connectivity issues**.
* Manage**equipment inventory**and ensure accurate tracking of technical assets.
* Participate in an**on-call rotation**to support customers and maintain high service availability.
* Support**on-site installations**for new deployments across different environments and locations.
Support Engineer - Offer & Benefits
* A**full-time permanent contract**within a growing technology environment.
* A genuine opportunity to**build and specialize in Networking**, with exposure to modern connectivity technologies.
* An attractive benefits package including**13th month, group insurance and hospitalisation insurance**.
* **Meal vouchers & eco vouchers**.
* **Laptop and mobile phone**provided.
* **6 additional days of leave**per year, with a strong focus on work-life balance and team spirit.
Benefits
* Meal Vouchers
* Company phone & subscription
* Internal & External trainings
* Group Insurance
* Health Insurance
* Team-building & incentives
* Remote possible
* 2 days remote
* Flexible holidays
* 32 days off
* Flexible working hours
Gevraagde vaardigheden
- Het materiaal (station, netwerkuitrusting, randapparatuur, ...) installeren en integreren in de productieomgeving De hard- en software configureren
- Controleert en analyseert het verloop van de werken en de werking van systemen, netwerken, tools en randapparatuur
- De informatica-infrastructuur selecteren of installeren (software, hardware, ...)
- De configuratie en architectuur van de informatiesystemen opvolgen en bijwerken naargelang de ontwikkelingen
- De gebruiker begeleiden bij het oplossen van problemen of van op afstand de controle nemen over het systeem
- Een interventie uitvoeren: Vanop afstand
- Toezicht houden op de werking van specifieke exploitatiesystemen: Telecomnetwerken
- Toezicht houden op de werking van specifieke exploitatiesystemen: Systemen
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