Staff Technical Program Manager (Coupang Pay)

About this role

<p>We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.<br><br>Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.</p> <p> </p> <p><strong>Responsibilities </strong></p> <ul> <li>Drive Coupang Pay's technical programs in platform, product and security engineering</li> <li>End-to-end responsibility: from diagnostic and strategy development to execution and accountability for quarterly and annual goals</li> <li>Develop new tools and process to support the strategic direction of the Fintech organization</li> <li>Prioritize programs and activities in accordance with the mission and goals of the organization</li> <li>Work with internal stakeholders (tech, finance, legal, marketing teams) to drive scalable solutions</li> <li> Identify system and process improvements to increase efficiency and scalability</li> <li>Define tech metrics and able to help team enhance engineering excellence</li> <li>Use data to inform system needs and prioritize system requirements</li> </ul> <p><strong> </strong></p> <p><strong>Basic Qualifications </strong></p> <ul> <li>Practical understanding of technical architectures (APIs, Cloud, Web Services) within the Payment, Fintech, or Financial Services domains</li> <li>Proven experience leading complex, cross-functional programs end-to-end</li> <li>Experience collaborating effectively with non-engineering departments such as Business, Operations, Legal, Privacy, Security, and Compliance - with the ability to bi-directionally translate between technical realities and business/regulatory requirements</li> <li>Experience handling structured and unstructured data and translating it into actionable business insights</li> <li>Proven ability to effectively lead various meetings and workstreams</li> <li>Experience managing multiple competing priorities and meeting deadlines in a fast-paced environment</li> <li>Bachelor's degree or higher (Engineering or related field)</li> <li>Minimum 8 years of experience in program management</li> </ul> <p> </p> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Transitioned from a software engineering background to a Technical Program Management (TPM) role</li> <li>Working proficiency in English</li> </ul> <p> </p> <p> </p> <p><strong><span data-contrast="auto">전형 절차 및 안내 사항</span></strong><span data-ccp-props="{"134233279":true,"134245417":false,"335559738":240,"335559739":240}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">전형 절차</span></strong><span data-contrast="auto"> </span> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">서류전형 - 전화면접 - 대면(화상)면접 – 최종 합격</span></li> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="7"…