Product Manager (Digitalisation)

About this role

About EPOS
Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.
Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.
With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary
We are seeking a Product Manager to drive digitalisation and data transformation initiatives across internal business platforms and merchant operations ecosystems.
This role focuses on building data visibility, improving operational intelligence and enabling more structured, data-driven decision making across regional markets. The Product Manager will translate complex business workflows into scalable digital capabilities supported by meaningful performance metrics and insights.
Key Responsibilities
Define product strategy to strengthen data visibility across merchant lifecycle, operations and service performance
Drive digitalisation initiatives that transform manual processes into structured, trackable and measurable workflows
Partner with stakeholders to identify key operational metrics and design dashboards, reporting frameworks and data insights tools
Lead product requirements for system enhancements that improve decision efficiency, productivity and service quality
Work closely with Engineering, Data and regional teams to build scalable platform capabilities
Improve adoption of internal systems by enhancing user journeys, reporting transparency and operational clarity
Monitor product impact through data analysis and continuous optimisation
Support regional standardisation of performance tracking and operational governance models
Requirements
5–8 years experience in Product Management, Business Platform, Data Product or Digital Transformation roles
Strong experience working with data dashboards, performance metrics or operational analytics tools
Ability to translate business ambiguity into structured, measurable product solutions
Strong stakeholder alignment and cross-market project leadership experience
Analytical mindset with strong problem-structuring capability

Preferred
Experience in fintech, SaaS platform or high-growth technology environment
Exposure to data product thinking, automation or AI-enabled operations tools
Experience supporting operational or customer service performance transformation
Mandarin speaking advantage