IT Support Specialist — Google Cloud, Microsoft 365 & Salesforce | Remote

About this role

Headquarters: Remote

URL: https://www.toptal.com/

About the Role

We're looking for an IT Support Specialist to provide hands-on IT support for a small business, with a focus on website support, security validation, and platform connectivity. You'll be the go-to person keeping third-party integrations running smoothly and ensuring core business platforms — Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce — stay securely connected and functioning. If you're comfortable troubleshooting across a varied tool stack and want a role with real day-to-day impact on a small business's operations, this is built for that.

What You'll Do

Provide support for third-party website issues, updates, and integrations

Conduct security validation and ensure ongoing compliance across connected platforms

Configure and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce)

Troubleshoot and resolve IT support requests related to the tools and platforms in use

Proactively identify and address connectivity or security issues before they impact the business

What You Bring

Experience with Google Cloud Platform (GCP) and Google Workspace

Knowledge of Microsoft 365 and Teams

Experience with Salesforce

General IT support skills, including platform connectivity and security validation

Strong troubleshooting skills across a varied, multi-platform tool stack

Ability to work independently and communicate clearly with non-technical stakeholders

Why This Role

Broad platform exposure: Work hands-on across Google Cloud, Microsoft 365, Teams, and Salesforce, not a single narrow tool

Real ownership: Directly support a small business's core operational infrastructure

Security-focused: Meaningful responsibility for validation and compliance, not just break-fix tickets

Flexible engagement: Remote-friendly support role

How to Apply

Ready to bring your multi-platform IT support expertise to a small business that needs it? Apply through Toptal here: https://www.toptal.com/talent/apply

To apply: https://weworkremotely.com/remote-jobs/toptal-it-support-specialist-google-cloud-microsoft-365-salesforce-remote