Dutch Customer Support - Work from Home - Based in Portugal

About this role

Responsibilities:

• Communicate effectively with Dutch-speaking customers via phone, email, and chat to address inquiries and provide support.

• Ensure a high level of customer satisfaction by understanding and meeting customer needs promptly and professionally.

• Resolve customer issues by utilizing problem-solving skills and collaborating with relevant internal teams.

• Maintain accurate and detailed records of customer interactions in our customer relationship management (CRM) system.

• Stay informed about company products, services, and policies to assist customers effectively.

• Contribute to a positive team environment and share insights to enhance overall customer support quality.

Requirements:

• Fluent in spoken and written Dutch.

• Be based in Portugal or willing to relocate and work from Portugal

• Strong communication and interpersonal skills.

• Customer-focused

Originally posted on Himalayas