Dutch-Speaking Customer Logistics Specialist

About this role

As a Customer Logistics Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.
What You’ll Do
• Provide customer support for shipment and delivery enquiries via phone, email, and chat
• Track parcels, investigate delivery issues, and coordinate resolutions with operational teams
• Manage customer cases, delivery amendments, and records while ensuring timely, professional service
Requirements

What You Bring

• Strong communication skills in English (B2) and Dutch (C1)

• Customer-focused mindset with excellent communication skills

• Proactive, organized, and tech-savvy

Benefits
At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.

• Paid training

• Competitive salary

• Cafeteria benefits

• Medicover

Originally posted on Himalayas