Customer Service Admin (Automotive)

About this role

Well Established Company

Basic $2,400 – $2,600 + Variable Bonus

Working location: Queenstown

Working Days: Monday - Friday

Working Hours: 8.00am - 6.00pm

Job descriptions:
Handle customer enquiries and arrange appointments

Coordinate customer check-ins, waiting lounge arrangements, and shuttle services, and inform service teams of arrivals

Manage incoming mail, parcels, and payment collections, and keep the customer area clean and organised

Prepare monthly reports, invoices, job orders, and other administrative records

Support aftersales operations, including quotations, purchase orders, invoicing, and service coordination

Check vehicle service and recall status, request and track parts orders, and coordinate parts delivery

Arrange vehicle pickup and delivery, and follow up on jobs waiting for parts

Verify and summarise retail transactions for accounting purposes

Conduct customer follow-ups for satisfaction surveys (NPS) and maintain warranty/service records

Other ad hoc duties as assigned

Requirements:
Minimum GCE ‘O’ level with 2 years of Customer Service experience preferred.

Experience in Automotive industry and Autoline system would be an added advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

Work experiences and job responsibilities

Current and Expected salary

Reason for leaving

Date of availability

Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492