Account Manager Team Lead

About this role

Our client is a leading slot games provider in the online gambling industry, headquartered in Prague. The company is recognized for creating innovative, high-quality games with engaging mechanics and immersive design, enjoyed by players worldwide. With a strong international presence across Prague, Malta, and Latin America, they continue to set benchmarks in the iGaming market.
Requirements

• Proven experience in team management, including leading, coaching, and developing a team of account managers.

• Strong performance management skills, with the ability to monitor team performance, set clear goals, and ensure targets are achieved.

• Excellent client relationship management skills, supporting the team in building and maintaining long-term, strong relationships with key clients.

• Demonstrated ability to drive revenue growth through renewals, upsells, and cross-sells within an existing customer base.

• Ability to collaborate effectively with cross-functional teams such as sales, product, and marketing to deliver a seamless customer experience.

• Strategic thinking and contribution to the development of overall account management strategies and goals.

• Excellent communication and leadership skills.

• Familiarity with CRM tools and data analysis to monitor performance and identify growth opportunities.

Responsibilities:

• Performance Management: Monitoring team performance, setting goals, and ensuring they are met.

• Client Relationship Management: Supporting the team in building and maintaining strong relationships with key clients.

• Revenue Growth: Driving revenue growth through renewals, upsells, and cross-sells within the existing customer base.

• Cross-Functional Collaboration: Working with other teams (e.g., sales, product, marketing) to ensure a cohesive customer experience.

• Strategic Planning: Contributing to the overall account management strategy and goals.

• Team Management: Leading, coaching, and developing a team of account managers.
Benefits

• A dynamic and innovative work environment in a leading iGaming company

• Performance-based bonuses

• Flexible working hours.

• Growth opportunities and strategic impact on company revenue.

• Business trips and international event participation.

• Corporate events and team-building activities.

• On-site or remote collaboration.