Warehouse Customer Service Officer (Jurong West / 5.25Days) - LL

About this role

Job Responsibilities:

• Perform data processing, transactions, and updates within the company's Warehouse Management System (WMS) and/or customers' systems.

• Manage daily communications with customers via email and phone regarding operational matters.

• Verify billing summaries against supporting operational documents to ensure alignment with customer requirements.

• Coordinate with the Operations team to schedule and arrange inbound and outbound activities within required timelines.

• Escalate any irregularities, discrepancies, or customer issues immediately to the direct supervisor.

• Perform other ad-hoc administrative duties as assigned by management

Job Requirements:

• Any customer service experience or warehouse admin experience is a plus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
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