Technical Support Agent
Alpitronic · Bolzano, Provincia di Bolzano · 2026-11-08
Su questa posizione
YOUR RESPONSIBILITIES - Provide remote technical support from the office to customers, service partners, and field technicians through written case handling and live troubleshooting calls - Diagnose and resolve issues on Hyperchargers using remote diagnostic tools, system logs, and technical documentation - Guide on-site technicians remotely during troubleshooting, maintenance, and repair activities - Manage and prioritize technical cases according to customer impact and defined Service Level A…
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