Strategic Account Manager

About this role

STRATEGIC ACCOUNT MANAGER

Location: San Francisco (in-person, in-office, full-time ONLY)

Compensation: $150K-$200K base + top of market equity

ABOUT VIRIO

Virio is building the next-generation B2B GTM stack.

Backed by investors and operators from LinkedIn, YouTube, HubSpot, Rippling, and Google, we help the fastest-growing B2B companies go to market through executive-led content that drives revenue.

We’re growing extremely quickly, added $1M ARR in 30 days, and are onboarding customers faster than we can manage—we are now looking for a Strategic Account Manager to help define and scale Virio’s customer success motion.

WHAT YOU’LL DO

- Own a portfolio of high-value SaaS customers with ACVs ranging from $60K to $500K and above

- Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders

- Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value

- Translate customer business goals into ever-evolving GTM strategy and LinkedIn content strategy to maximize customer revenue

- Interview executives and extract insights to shape positioning, messaging, and narratives

- Use Virio’s AI-powered systems to generate high-quality LinkedIn content at scale

- Add final human-layer taste and polish to ensure content quality, voice, and performance

- Ensure customers see consistent progress, outcomes, and ROI through LinkedIn channel and GTM as a whole through partnership with Virio

- Ensure best in class GRR and NRR via renewals and expansions

- Important: Find creative solutions to drive revenue for your clients businesses and make Virio indispensable - assist with outbound LinkedIn messages to ICPs who engage, find conferences/podcasts/webinars for the founder/Face of Content to speak at, coordinate successful launches, etc. like a valuable GTM partner/consultant.

WHAT MAKES YOU A GREAT FIT

- Mid-market to enterprise account management – Experience managing complex B2B accounts across mid-market to enterprise segments

- Executive presence & communication – Strong, credible communication skills with the ability to persuade, lead and engage senior executives

- Unstructured environment comfort – Comfortable operating effectively in fast-moving, lightly structured environments

- B2B marketing & GTM fluency – Strategic understanding of B2B marketing, content, and demand generation

- Content and storytelling instincts – Ability to translate raw ideas into clear, high-impact narratives

- AI-native execution – Comfortable using AI tools to scale workflows and output

- Operational organization – Highly organized and detail-oriented with consistent follow-through

- Execution-first ownership – Bias toward action with strong ownership over outcomes - we often say we’re “willing to run through walls for our customers”

TRAITS THAT THRIVE AT VIRIO

- High agency & proactivity – Takes initiative and moves forward without waiting for perfect process

- Startup intensity comfort – Comfortable operating amid real startup chaos and pace

- Executive calm & credibility – Calm, clear, and trusted in interactions with senior executives

- Low ego & accountability – Takes full ownership and accountability for outcomes

- Customer impact motivation – Driven by customer outcomes and long-term relationship building

BENEFITS

- Work directly with the CEO

- Competitive total compensation aligned to impact and ownership

- Meaningful equity upside as part of the founding team, core to the operating philosophy for Virio

- 100 percent paid medical, dental, and vision insurance

- 401(k) plan

- Monthly wellness and meals stipend ($1k)

- Relocation support for San Francisco

- Company-wide annual off-sites

- High ownership, high trust, and fast career progression alongside world-class client partners

- In-person culture with deep collaboration and shared standards

This is a full-time, on-site role based in San Francisco. We do not offer hybrid or remote positions.