Spanish-Speaking Phone Customer Service Advisor (Remote from Greece)

About this role

Cross Border Talents is hiring Spanish-speaking Phone Customer Service Advisors for a remote role in Greece, supporting a leading consumer services project. If you excel at phone-based communication and love helping people, this is the right opportunity for you!
No prior experience is required and you will be provided with initial company-paid training period to better equip you for the job!
Your Responsibilities:

• Answer inbound calls and assist customers with a variety of requests

• Provide clear product and service information

• Resolve customer issues efficiently and empathetically

• Document customer interactions accurately

• Collaborate with internal teams to ensure smooth case handling

Requirements:

• Fluent-level Spanish (C2), spoken and written

• Strong English (B2)

• Excellent communication and active listening skills

• Advanced technical knowledge or ability to learn quickly

• Available to work flexible shifts

Documents required:
- high school diploma
- birth certificate
- a EU member state citizenship or a valid residence & work permit for Greece
Originally posted on Himalayas