Spanish-Speaking Customer Service Advisor (Remote from Greece)

About this role

Cross Border Talents is looking for motivated Spanish-speaking Customer Service Advisors to join our remote team in Greece! You will be representing a leading brand in the premium home appliances sector, providing high-quality support to customers across various channels.
Your Responsibilities:

• Respond to customer inquiries via phone, email, and chat

• Assist customers with troubleshooting and product information

• Provide clear and accurate responses while ensuring customer satisfaction

• Escalate technical issues when necessary

• Maintain a high level of professionalism and empathy in every interaction

Your Profile:

• Spanish at C2 level

• English at B2 level

• Strong communication and interpersonal skills

• Very good technical ability and problem-solving skills

• Willingness to work rotational shifts

Documents required:
- high school diploma
- birth certificate
- EU citizenship or a valid residence and work permit for Greece
Originally posted on Himalayas