SERVICES DELIVERY COORDINATOR

Over deze functie

The company is een familie bedrijf actief in de Security wereld in België en Nederland.

Jobomschrijving

**Your Mission**

• Coordinate maintenance contracts and ensure contractual commitments are fulfilled.
• Plan and follow up preventive maintenance activities.
• Coordinate service reviews, reporting activities and follow-up actions.
• Monitor maintenance invoicing, renewals and contract amendments.
• Maintain contract documentation, service procedures and operational records throughout the contract lifecycle.
• Act as the operational reference for maintenance contracts and contract-related information across the company.
• Support engineers and internal teams with contract-related questions.
• Coordinate subcontractors and ensure service activities are properly tracked.
• Support customer communication and manage operational escalations when required.
• Identify risks, priorities and improvement opportunities before they impact service management.

During your journey at Tein Technology, you'll develop expertise in:
• Service Delivery & Contract Management
• Customer Relationship
• Operational Planning & Coordination
• Service Reporting & Business Performance Monitoring
• Mission-Critical Voice, Video & Network Services

Practical information:

• Work location: Schaerbeek, Brussels.
• Minimum half-time availability.
• The position is open to an internship or junior profile, with the possibility of permanent employment for the right candidate.

Continious Learning &Growth

Develop your expertise in reporting, automation, business intelligence, and service management while working with modern Microsoft technologies.