SERVICES DELIVERY COORDINATOR

Over deze functie

Your Mission

* bull; Coordinate maintenance contracts and ensure contractual commitments are fulfilled.
* bull; Plan and follow up preventive maintenance activities.
* bull; Coordinate service reviews, reporting activities and follow-up actions.
* bull; Monitor maintenance invoicing, renewals and contract amendments.
* bull; Maintain contract documentation, service procedures and operational records throughout the contract lifecycle.
* bull; Act as the operational reference for maintenance contracts and contract-related information across the company.
* bull; Support engineers and internal teams with contract-related questions.
* bull; Coordinate subcontractors and ensure service activities are properly tracked.
* bull; Support customer communication and manage operational escalations when required.
* bull; Identify risks, priorities and improvement opportunities before they impact service management.

During your journey at Tein Technology, you'll develop expertise in:

* bull; Service Delivery & Contract Management
* bull; Customer Relationship
* bull; Operational Planning & Coordination
* bull; Service Reporting & Business Performance Monitoring
* bull; Mission-Critical Voice, Video & Network Services

**Bedrijfsinfo**

The company is een familie bedrijf actief in de Security wereld in België en Nederland.

Practical information:

* bull; Work location: Schaerbeek, Brussels.
* bull; Minimum half-time availability.
* bull; The position is open to an internship or junior profile, with the possibility of permanent employment for the right candidate.

Continious Learning &Growth

Develop your expertise in reporting, automation, business intelligence, and service management while working with modern Microsoft technologies.