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Senior Product Operations Manager (remote)

Autodesk · Flexible / Remote, Toronto, Canada, Vancouver, Canada · 2026-07-15

senior levelRemote
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About this role

Job Requisition ID #

26WD98714

26WD98714 - Senior Product Operations Manager (remote)

French translation to follow Senior Product Operations Manager (remote)w!/Traduction française à suivre!

The Platform Product Ops Team @ Autodesk

The Platform Product Ops team aims to be the engine behind our product operating model. We don't have a mandate to force change; we earn it by building systems that are so valuable teams choose to use them. In a complex environment of silos and fragmented tools, we identify where coordination overhead is a tax on delivery and engineer a way out. We work through influence and partnership to improve how product information, decisions, and operational workflows move across teams at scale to remove operational burden and so our teams can focus on the real work: understanding customers and building great products.

Position Overview

As an Operations Manager - Product Teams, your job is to find and fix the structural friction that slows product teams down. You are expected to build scrappy, working solutions that prove a better way, not just identify problems or suggest improvements. You should constantly question whether operational work should exist in its current form at all, and redesign workflows assuming AI is part of the operating model from the start. This is not a role with formal authority; your success depends on your ability to build trust across silos in a 2000+ organization and prove that your solutions actually make life easier for product managers. You will turn operational complexity into a streamlined, intuitive framework so that PMs can stop navigating internal "fog" and get back to the real work: understanding customers, driving product vision and strategy, and delivering great product. The systems, workflows, and operational mechanisms you build will directly shape how Platform Product teams operate every day.

Responsibilities

Build dashboards, automations, intake flows, and operational tooling that reduce friction for Product Managers Use AI to rethink and automate the work about work: connect fragmented information, generate insights, and reduce manual overhead for PMs Identify where coordination, onboarding, roadmap visibility, or decision-making is breaking down and implement fixes that make the work easier Make product, roadmap, and customer information easier to find, search, understand, and act on across fragmented systems and teams Scale operational workflows, tools, and practices that improve how Product teams operate Reduce operational drag so Product Managers can spend more time on customers, prioritization, and product strategy

Minimum Qualifications

5+ years as a Product Manager in a high-growth, complex technical environment 2+ years improving how Product Management operates through tools, workflows, operational systems, or Product Operations functions Experience working on platform, infrastructure, or SaaS products with complex technical dependencies Has built scrappy, working solutions that fixed operational friction, including using AI tools, automations, no-code tools, or data workflows Has influenced teams without authority by building solutions people choose to use because they clearly improve how the work gets done Hands-on experience using tools like Airtable, Jira, Productboard, Confluence, and GitHub to build and scale operational workflows

The Ideal Candidate

You love to build things. Where others see ambiguity, you see a chance to create clarity and leave your mark You are naturally curious and quick to learn. You enjoy figuring out how teams actually get work done and why things break down You care deeply about making Product Managers successful and helping them focus on building great products You are low ego and highly practical. You build trust by being useful, following through, and making things better for the people around you You think differently because AI exists. Your instinct is to rethink how work should operate when AI is part of the system from the start

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26WD98714, Responsable des opérations - Équipes produit (télétravail)

L'équipe des opérations produit de la plateforme chez Autodesk

L'équipe des opérations produit de la plateforme a pour objectif d'être le moteur de notre modèle opérationnel produit. Nous n'avons pas pour mission d'imposer le changement ; nous le méritons en créant des systèmes si utiles que les équipes choisissent de les utiliser. Dans un environnement complexe fait de silos et d'outils fragmentés, nous identifions les points où la coordination alourdit la livraison et concevons des solutions pour y remédier. Nous travaillons par l'influence et le partenariat pour améliorer la manière dont les informations sur les produits, les décisions et les flux de travail opérationnels circulent entre les équipes à grande échelle, afin d'alléger la charge opérationnelle et de permettre à nos équipes de se concentrer sur leur véritable mission : comprendre les clients et créer d'excellents produits.

Présentation du poste

En tant que Responsable des opérations - Équipes produit, votre mission consiste à identifier et à résoudre les frictions structurelles qui ralentissent les équipes produit. On attend de vous que vous mettiez en place des solutions pragmatiques et efficaces qui démontrent une meilleure approche, et non pas seulement que vous identifiiez les problèmes ou suggériez des améliorations. Vous devez constamment vous demander si le travail opérationnel a-t-il vraiment sa place sous sa forme actuelle, et repenser les flux de travail en partant du principe que l'IA fait partie intégrante du modèle opérationnel dès le départ. Il ne s'agit pas d'un poste doté d'une autorité formelle ; votre réussite dépendra de votre capacité à instaurer la confiance au-delà des silos au sein d'une organisation de plus de 2 000 personnes et à prouver que vos solutions facilitent réellement la vie des chefs de produit. Vous transformerez la complexité opérationnelle en un cadre…

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