Senior Product Manager, Consumer

About this role

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

TIME 100 Most Influential Companies (2023, 2026)

Fortune Change the World (2024)

CNBC Disruptor 50 List (2022, 2023, 2024)

Fortune Best Workplaces for Millennials (2024)

Fortune Best Workplaces in Health Care (2024)

Fast Company Most Innovative Companies (2020, 2023)

Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

About the role

Maven is at an inflection point. For a decade we've built the leading virtual clinic for women and families, delivered through employers and health plans. That enterprise business is strong and growing. Now we're opening Maven's doors to everyone. For the first time, any woman in the U.S. can subscribe directly to Maven for the care she actually needs: GLP-1 care, hormone care, and a virtual clinic with 30+ types of health and wellness providers. Women drive 80% of healthcare decisions in this country and remain chronically underserved by it. We built a care model designed around them, and we're now bringing it directly to them.

This is the next chapter of Maven's story, and you'll help write it. We're hiring a Senior Product Manager to own core parts of the consumer experience as we go from early launch to scaled product. It's the rare combination of a 0-to-1 mandate with real foundations underneath: a trusted brand, a decade of clinical infrastructure, hundreds of providers, and a company that has already proven the care model works. Your job is to figure out what a direct relationship between Maven and the women we serve should look like, then ship it, learn fast, and shape where the product goes next.

What you'll do

Own consumer acquisition and growth for Maven's direct-to-consumer business, starting with the GLP-1 funnel: landing experience, onboarding, conversion, and the paths that turn a first visit into an active member

Build and run a high-velocity experimentation engine. Form hypotheses, ship tests, read results honestly, and compound learnings into a funnel that performs better every week

Define the metrics that matter for consumer growth, instrument them, and use them to drive decisions, from top-of-funnel conversion to activation and early retention signals

Grow your mandate from acquisition into retention and engagement over time, shaping how a member's first month becomes a lasting relationship with Maven

Partner daily with engineering, design, analytics, clinical, and marketing to ship quickly without compromising the care quality and trust Maven is known for

Bring a strong point of view on how AI changes both what we build for members and how fast we build it, and put it to work in your own workflow

What you'll bring

5+ years of product management experience, with at least some of it on consumer products where you owned a funnel, a growth metric, or a revenue line

A track record of shipping. You move from ambiguity to a live experiment fast, and you'd rather learn from production than perfect a doc

Deep fluency with data. You define your own metrics, pull your own queries, design experiments that produce clean reads, and change your mind when the results tell you to

Structured thinking that holds up under pressure. You can break a messy problem into parts, prioritize ruthlessly, and explain the why behind every tradeoff

Creativity in the solution space. You generate options others don't see, and you know when the right answer is a copy change versus a new product surface

Enough technical depth to go deep with engineers on architecture and tradeoffs, and to know what's cheap, what's expensive, and what's worth it

Hands-on fluency with AI tools as part of how you work today, and a point of view on where AI meaningfully changes the consumer healthcare experience

Customer obsession backed by evidence. You talk to users, watch sessions, and design from real behavior, not assumptions. Excellent written and verbal communication that brings clinical, marketing, and executive partners along with you

Nice to have

Experience in consumer health, telehealth, or another regulated space where trust and care quality constrain how you grow

Experience taking a 0-to-1 product from launch to product-market fit

The base salary range for this role is $180,000 - $215,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.

This is a remote role open to candidates based in the United States, with a strong preference for those based in San Francisco.

For those based in San Francisco/Bay Area, CA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy…