Senior Product Manager - Product & Experience

About this role

Senior Product Manager – Product & Experience
Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Shape meaningful products that improve customer outcomes across financial services and energy.

The Role

As a Senior Product Manager within Capco’s Product & Experience practice, you will lead product strategy in complex, regulated financial services environments, with AI and data as core enablers of value. Working closely with clients and Capco teams, you will create products and experiences that are valuable, usable, and commercially sustainable.

This role requires a Product Manager who not only builds AI-enabled products, but actively uses AI as part of their own workflow - from discovery and insight generation through prioritisation, delivery, and continuous optimisation. Operating at the intersection of financial services expertise, product leadership, and applied AI, you will help clients move from experimentation to scalable, production-ready outcomes.

What You’ll Do

• Lead financial services client engagements, partnering with senior stakeholders and cross-functional Capco teams locally and globally

• Define and deliver AI-enabled product strategies for regulated financial institutions, including clear value propositions, roadmaps, and commercialisation approaches

• Own products end to end across the full lifecycle -from discovery through delivery and iteration -across lending, payments, savings, wealth management, advisory, onboarding, servicing, and customer communications

• Identify and prioritise AI, GenAI, and agentic AI use cases across customer, risk, and operational domains, delivering measurable commercial and customer impact

• Partner with engineering, data, architecture, risk, and compliance teams to deliver scalable, production-ready products that meet regulatory, control, and assurance standards

What We’re Looking For

• Proven…