Senior AI Product Manager - Product & Experience

About this role

Senior AI Product Manager - Product & Experience
Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Shape meaningful products that improve customer outcomes across financial services and energy.

The Role

As a Senior Product Manager within Capco’s Product & Experience practice, you will define, build, and scale AI-enabled products and experiences. You will translate emerging AI capabilities into real-world value, working closely with clients and cross-functional teams to deliver products that are commercially impactful, user-centric, and production-ready within complex, regulated environments.

You will also operate as an AI-enabled Product Manager, leveraging modern AI tooling to accelerate discovery, decision-making, and delivery.

What You’ll Do

• Lead product engagements across clients and Capco teams, embedding AI into both product strategy and delivery workflows

• Define and deliver AI-native product strategies, including value propositions, roadmaps, and commercialisation models

• Own products end-to-end, from discovery through delivery and iteration, incorporating rapid experimentation, prototyping, and AI-assisted development

• Identify, shape, and prioritise AI/GenAI/agentic/ML use cases, translating them into scalable product features and measurable business outcomes

• Partner closely with data science and engineering teams to bring ML models and AI systems into production, balancing performance, risk, and cost

• Champion responsible AI by embedding governance, explainability, and regulatory considerations into product design and lifecycle

• Mentor and lead multidisciplinary teams, fostering a culture of experimentation, learning, and AI & data fluency

What We’re Looking For

• Experience in developing and delivering digital products/portfolios across B2B, B2C, or B2B2C contexts within financial services

• Deep knowledge in one or more of the following: retail banking, commercial banking, wealth management, asset management (across advisory, discretionary, or execution-only models), capital markets, investment banking, insurance, or energy.

• Proven experience building or scaling AI, data, or platform-enabled products, including exposure to GenAI or LLM-based applications

• Demonstrated ability to define and deliver AI-driven use cases that create measurable impact (revenue, efficiency, engagement)

• Strong leadership skills, including working with multidisciplinary teams and senior stakeholders

• Track record in driving commercial impact, with experience in user adoption, value creation, and sustainable growth

• Experience working with data-led or platform products

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