Senior Product Manager - Multiline (Remote US Residency)

About this role

SUMMARY:
This is an exciting opportunity for a seasoned commercial property and casualty professional to shape product strategy, drive new market development, and influence meaningful product innovation across a multi-line environment. In this role, the Senior Product Manager serves as a trusted technical underwriting expert, helping identify opportunities, strengthen existing products, and support enterprise-wide best practices. This position partners across business units and lines business to bring consistency, insight, and strategic direction to complex initiatives, while leading high-impact process improvements that support growth, profitability, and long-term business success.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identifies, evaluates and manages problem markets, underwriting trends, regulatory changes and emerging issues; provides reports and recommendations to support profitable growth and sound underwriting practices.

• Analyzes current and potential books of business, including accounts above business unit authority limits, and makes recommendations on pricing, programs and risk selection as needed.

• Develops, implements and monitors divisional underwriting policies, procedures, workflows, quality control standards and governance practices to promote consistency and best practices across operating units.

• Identifies improvement opportunities, evaluates departmental programs and projects, and partners with management to strengthen processes, effectiveness and execution.

• Develops and delivers training, programs and presentations at the business unit and divisional level.

• Serves as a technical underwriting expert and advisor to Underwriting, Product Management, business units and other stakeholders on underwriting questions, audit issues, bureau inquiries and related business concerns.

• Collaborates with enterprise operating units to support cost containment strategies, underwriting due diligence assignments, committees and approved enterprise initiatives.

• Leads new market and product development efforts, including business cases, white papers, opportunity design, implementation planning and cross-functional coordination for multiple commercial lines of insurance.

• Drafts, develops and implements new products, organizational practices, underwriting guidelines and letters of authority for new programs and products within the multi-line commercial insurance arena.

• Evaluates complex reinsurance structures and clauses within proportional and non-proportional treaty and facultative reinsurance policies.

• Conducts policy wording reviews for renewals to ensure compliance with underwriting guidelines.

• Maintains a clear understanding of business requirements and applies expert product knowledge throughout the functional design process, including requirements documentation and technology liaison support.

• Supports market intelligence initiatives, special projects and other assignments as needed while maintaining confidentiality of all information processed.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Insurance, Business, Math, Finance, or a related field required.

• Progress towards, or completion of, industry-recognized professional designations (i.e., CIC, AU, CPCU) preferred.

• Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company’s learning philosophy, is required.

• Minimum ten years of commercial property and casualty multi-line underwriting, and product management/development experience with demonstrated technical knowledge with both small and large accounts, or equivalent experience that provides the necessary skills, knowledge and abilities; or any combination of education and experience that would provide an equivalent background.

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Two years of experience with the Enterprise as a Corporate Underwriting Consultant or equivalent experience which provides the necessary skills, knowledge and abilities required.

• Residency in Eastern and Central Time Zones encouraged/preferred.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
OTHER SKILLS AND ABILITIES:

• Extensive commercial property and casualty underwriting knowledge with strong multi-line experience, including underwriting techniques, occupational classification codes, loss ratios, claims histories, retention plans, scheduled credits and other methods used to acquire and retain profitable business.

• Experience in insurance product development, product ideation, market strategy, market research or risk management.

• Ability to build enterprise multi-line capabilities and implement new product offerings within technology platforms.

• Experience working with insurance-related regulatory and governing bodies.

• Sound judgment in evaluating commercial property and casualty risks and determining whether to accept or reject risks for insurance coverage.

• Ability to read, write, analyze and interpret policy documents, policy language, technical and financial information, and procedure manuals.

• Strong analytical skills with the ability to identify improvement needs, develop solutions and perform necessary mathematical computations.

• Excellent verbal and written communication skills, including the ability to exchange information clearly, present ideas, report facts and respond to questions effectively.

• Strong interpersonal, negotiation and relationship-building skills with the ability to maintain productive partnerships.

• Ability to manage multiple projects, meet deadlines with minimal direction and make competent independent decisions.

• Proficiency with computers, Microsoft Windows, Microsoft Word and…