Senior Product Manager - Infrastructure Services, Smart Build

About this role

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

Designs, develops and manages the lifecycle of a product or group of products from concept to launch to end of life. Translates market opportunities and customer demand into viable products and services that differentiate Equinix in the market. Sets the vision and strategy for their product ensuring it is competitively positioned and customer-centric. Manages the product roadmap including features, upgrades and maintenance of the product or product line. Works cross functionally with user experience, engineering, operations, solution architects, marketing and others to design, build and launch new products and/or product features.

This role is part of the Equinix Smart Build Product team. The Smart Build offering provides options that enable customers to rapidly procure and install IT infrastructure in Equinix Data Centers, accelerating their time to market. Smart Build allows customers to select standardized components for faster, repeatable deployments or more customized designs for complex requirements.

Responsibilities

Product Lifecycle Management

Helps develop and execute innovative approaches to scale our Smart Build product offerings

Coordinates with other members of the Smart Build product team and cross-functional teams to ensure Smart Build Product Management is effective Defines metrics that will be used to inform product success and help drive user experience improvements

Product / Domain Expertise

Seen as a product lines expert

Engaging regularly with customers and internal teams to explain the product lines

Product Strategy, Vision and Roadmap

Gathers, documents, designs and tests the best possible customer experience and incorporates the voice of the customer into the Smart Build product roadmap

Involves sales engineers, operations and others to create a shared vision and clear goals for the product, including a well-defined product roadmap

Market, Competitive and Customer Analysis

Researches competitors and verticals; prepares more complex reports related to financial position, competitive position and market potential

Business Case Development

Creates and collaborates on the financial business models, conducts compelling business opportunity reviews with the leadership team

New Partner Identification and Engagement

Identifies and collaborates with partners to enhance the product

Backlog Prioritization

Creates backlogs, working regularly with the team to refine and add detail where needed

Collaborates closely with technology teams

Stakeholder Management

Manages stakeholder expectations within and/or across functions

Identifies and proactively includes correct stakeholders and communications effectively

Understands stakeholder needs and builds effective relationships

Utilizes effective methods of communication with stakeholders, varying approach accordingly Designs product training curriculum; leads cross-functional trainings and meetings Partners with Procurement for vendor selection and vendor relationships

Qualifications

7+ years experience preferred

Bachelor's degree preferred

Understanding of data center architecture and white space physical infrastructure

History of working in a team environment and working closely with multiple departments and both internal and external stakeholders

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual

United States - Redwood City Office GHQ : 163,000 - 245,000 USD / Annual

United States - Tampa Office TAO : 136,000 - 204,000 USD / Annual

Canada - Toronto Office TRO : 131,000 - 181,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan…