Senior Performance Account Manager

About this role

Nasoft is hiring for Makaseb, a specialized E-commerce and Digital Marketing company serving the Gulf markets.
Join a dynamic, innovative team that’s shaping the future of digital commerce across the region.

Job Responsibilities:

• Conducting the initial meeting with the customer to understand the store dimensions, set goals, and agree on budgets.

• Create a customer account on the Notion platform.

• Creating WhatsApp Groups and adding the client to follow up work on it.

• Responsible for achieving the project's results and fully supervising all the processes that lead to this.

• Add all preliminary data to the customer on Notion and follow up on the addition of data and reports periodically.

• Ensure that all access permits are taken to the customer's advertising and social media accounts.

• Writing the plan and work agreed upon with the client and adding them to the Notion platform and sharing it with the client.

• Periodically develop tasks, distribute them to the work members and follow up on their implementation in a timely manner.

• Work to achieve the digital goals agreed upon with the client.

• Sending periodically weekly reports of the work done on the customer's store on WhatsApp Group

• Sending monthly reports as a document showing all the tasks and achievements during the month

• Creating & Sending the invoices to the customer and following up on payment

• Conducting periodically meeting with the client and responding to his questions
Requirements

• Bachelor's degree.

• Experience 2:4 Years as An Account Manager/Executive.

• Digital Marketing Agencies Experience is a Must.

• Experience in using Account Management CRM Software (Notion, HubSpot, etc...).

• KSA Clients Experience is Preferred.

• Excellent Handling, Problem Solving, Account Management Skills.

• English language intermediate, as a minimum required.

• Able to work/learn in a fast-paced environment.

• Able to work in teams.
Benefits

• Working Days: 5 Days (Sun to Thu) (9 AM to 6 PM)

• 2 Days Off (Fri -Sat)

• Social Insurance

• Medical Insurance

• Career path

• Hybrid working Model

• Learning & Development

• Gym Subscription discount