Senior Manager, Lifecycle & Rewards

About this role

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

We are seeking a Senior Manager, Global Lifecycle & Compensation Operations to lead a globally distributed team responsible for delivering and transforming some of Equinix's most critical people processes.

As part of the Total Rewards & Lifecycle Operations organization, this role oversees end-to-end workforce lifecycle operations-including employee transitions, reorganizations, employment documentation, and compensation operations that support the annual pay cycle across the company.

This is a unique opportunity to lead a team in the midst of significant transformation. You'll be responsible for unifying and scaling global operations, driving automation and process excellence, and creating consistent employee experiences across diverse markets. Leading a team of managers, specialists, and operational experts, you'll partner closely with stakeholders across Compensation, Talent, People Consulting, and HR Operations to turn strategy into efficient, scalable execution.

Success in this role requires a combination of operational leadership, process improvement expertise, and strong stakeholder management. We're looking for a leader who is passionate about continuous improvement, enjoys solving complex global challenges, and is energized by building high-performing teams that deliver measurable business impact!

Responsibilities

What You'll Own

Global Operations & Delivery

Lead global delivery of lifecycle and compensation operations, including employee transitions, organisational changes, pay adjustments, and reward cycles
Ensure services are delivered accurately, on time, and in compliance with regulatory and company standards
Act as the accountable owner of operational outcomes, including quality, performance, and risk

Process Design & Optimisation

Own the end-to-end design and standardisation of global processes
Establish clear frameworks, controls, and handoffs across teams and systems
Lead process mapping, simplification, and redesign, removing inefficiencies and reducing rework
Drive continuous improvement using structured, data-led methodologies (e.g. Lean, Six Sigma, or equivalent)

Data, Controls & Digital Enablement

Own the operational control environment, ensuring audit readiness and strong data governance
Use data and insights to drive decision-making, prioritisation, and performance improvement
Lead the automation and digital roadmap, including AI and workflow optimisation
Partner with HR Technology teams to deliver scalable, high-impact solutions, with clear accountability for adoption and outcomes

Stakeholder & Vendor Leadership

Partner with HR, Finance, Legal, and business leaders to operationalise policies and programmes at scale
Lead relationships with external providers, ensuring high-quality, compliant delivery
Act as a trusted partner in resolving complex issues and shaping operational strategy

Leadership & Team Performance

Lead and develop a high-performing global team with clear accountability for delivery, quality, and continuous improvement
Set clear expectations on execution discipline, ownership, and pace
Build a culture that balances strong people leadership with measurable results

Qualifications

What We're Looking For

Proven experience leading HR operations in a global environment, with ownership of lifecycle and/or compensation processes
Strong track record in process design, standardisation, and operational transformation
Experience applying structured methodologies to drive efficiency and quality improvements
Demonstrated ability to deliver measurable operational outcomes (accuracy, cycle time, cost, or risk reduction)
Strong data and analytical capability, with experience using insights to drive decisions
Experience working cross-functionally in complex, global environments
Familiarity with Workday, ServiceNOw and digital/automation tools (RPA, AI) preferred

What Sets You Apart

You redesign and improve operations
You bring structure, frameworks, and discipline
You balance team leadership with a strong delivery mindset
You think globally, benchmark externally, and challenge the status quo

Why This Role Matters

This role is critical to building a modern, scalable People Operations function, one that delivers consistent, high-quality outcomes while continuously improving through data, automation, and strong operational design.

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual

Poland - Warsaw Office WAO : 257,000 - 425,000 PLN / Annual

Canada - Toronto Office TRO : 131,000 - 181,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all…