Principal, CS FP&A

About this role

<p><strong><span data-contrast="auto">Company Introduction</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"134245417":true}"> </span></p> <p><span data-contrast="auto">Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.<span class="Apple-converted-space"> </span></span> <br> <br><span data-contrast="auto">Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.</span><span data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"134245417":true}"> </span></p> <p><span data-contrast="auto">We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”  </span><span data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"134245417":true}"> </span></p> <p><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"134245417":true}"> </span></p> <p></p> <p><strong><span data-contrast="auto">Role Overview</span></strong><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p>Taiwan Finance team is a finance business partner for Coupang Taiwan. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Principal Financial Planning & Analysis (FP&A) focusing on our Customer Service operations</p> <p> </p> <p><strong><span data-contrast="auto">What You Will Do</span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <ul> <li> Identify key input/output metrics impacting Retail P&L</li> <li> Track the metrics and analyze their trends & results to provide business/financial visibilities to stakeholders</li> <li> Provide constant feedback to stakeholders, raise a flag, and recommend corrective measures to deliver WOW results</li> <li> Perform root cause analysis by retrieving the right data and diving deep</li> </ul> <p><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto">Basic Qualifications</span></strong><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"> 6+ years of experience in financial planning and analysis in a fast-paced technology-oriented organization (eCommerce preferred)</li> <li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"> FP&A experience (Corporate financial planning and reporting)</li> <li data-leveltext="" data-font="Symbol" data-listid="26"…