Part-Time Service Crew (Osteria Mozza)

About this role

• Welcoming the guests as they come into the restaurant in a positive, polite and professional manner.

• Clean all tables after the guests have left and get such tables prepared for the next set of guests.

• Serve and pack warm foods to the guests in an effective manner and in strict accordance with the orders of such guests.

• Assist kitchen and bar staff whenever such assistance is required.

• Familiarize and maintain the chart of all available deals and products periodically and refresh such chart on daily basis.

• Be equipped with the necessary knowledge of the menu offerings to provide suitable recommendations and cater to guest's needs and requirements.

• Handle minor guest feedback or concerns professionally and escalate more complex issues to the Supervisor or Manager.

• Report and manage any accidents or incidents promptly in consultation with the Manager.

• Maintain and ensure the dining area is clean and organized at all times.

• Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.

• Any other duties assigned by the management.
Requirements

• Prior experience in upscale dining restaurants, or equivalent.

• Adaptable to the service standards set out at the restaurant.

• Tactful in responding to guests responses or questions.

• Available to work on weekdays, weekends and public holidays.