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IT Support Engineer

Protea Global BPO Ltd t/a Shorza · Cape Town City Centre, Cape Town Region · 2026-08-02

midRemote
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About this role

We are looking for an experienced IT Support Engineer to join one of our UK-based clients. This role is ideal for someone with MSP experience who enjoys solving technical problems, delivering excellent customer service, and supporting a wide range of IT environments. Provide IT support via phone, email, and remote support tools. Manage support tickets and resolve issues within agreed SLAs. Support Microsoft 365, Azure, Windows, and client infrastructure. Assist with client onboarding, maintenan…

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