IT Business Analyst Data Driven Saas

About this role

IT Business Analyst (Data Driven SaaS) Location: KL Bangsar South (Hybrid) Company: EU Data SaaS Company

Why You Should Apply - Work with the latest technology in a data-driven, AI-enabled European company serving enterprise customers. - Collaborate with a team of data engineers, scientists, and analytics engineers, providing opportunities for learning and professional growth. - Make a direct impact by engaging with end customers to understand their strategic goals and translating these into actionable steps for the Product Manager.

Key Responsibilities - Ensure data operations and quality, recognizing that good data input leads to valuable insights. - Track customer usage and utilization, providing support during onboarding and training. - Deliver first-level technical and functional customer support. - Assist with customer onboarding, training, and data integration to ensure customer success. - Develop dashboards and data visualizations for both internal and external stakeholders.

Requirements - Proficiency in SQL and Python for data transformation, cleaning, and preparation. - Comfortable communicating with new customers, including those who are non-technical or new to the product. - Strong storytelling skills, with the ability to turn data into clear, commercially actionable insights. - Suitable backgrounds include Data Analyst, IT Business Analyst, or Customer Success roles within data-driven product companies.

About the Company & Team - Clear career path into Data Analytics, Data Consultant, or Product Owner roles. - Funded SaaS technology/product company with a niche product and a large customer base. - Opportunity to work with global customers, with a European head office and a Malaysian engineering hub.

How to Apply - Click the “apply” button. You may submit your CV or share your LinkedIn profile—just send what you have. - The recruiter is available to provide more information before you apply. - Every applicant or enquiry will receive a reply.

Additional Notes - Employment passes, work visas, or relocation support are not provided. - Only candidates with work rights in Malaysia will be considered.