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Business Analyst-Transaction Banking Channels Development

Encora10 · Kuala Lumpur · 2026-04-29

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About this role

We are seeking a Business Analyst with Trade Operations experience to lead the implementation of our new Trade Finance System.

Key Responsibilities:

• Project Oversight:
Lead the end-to-end delivery of the Trade Finance System project, including gathering and documenting business requirements, reviewing functional specifications, preparing and executing UAT test scripts, and supporting implementation and post-production activities.

• UAT Support:
Drive UAT planning and execution, ensuring test cases reflect real-world trade operations scenarios and validating system functionality against business needs.

• Stakeholder Collaboration:
Work closely with Trade Operations, Product, Technology, and Compliance teams to ensure system requirements align with operational workflows and regulatory standards.

• System Enhancements:
Prioritize and manage system enhancements based on feedback from Trade Operations and other stakeholders, ensuring continuous improvement and operational efficiency.

• Documentation & Compliance:
Review trade finance documentation and transactions for accuracy and compliance with international trade regulations and internal policies.

• Policy & Process Development:
Contribute to the development and refinement of trade finance policies, SOPs, and best practices, incorporating system capabilities and operational insights.

• Issue Resolution:
Investigate and resolve operational issues related to trade finance transactions, ensuring timely and accurate processing.

• Cross-Functional Coordination:
Liaise with internal departments such as Risk, Compliance, and Operations to ensure seamless transaction processing and system integration.

• Training & Enablement:
Conduct training sessions for internal teams and clients on system usage and trade finance processes, leveraging operational expertise.

• System Utilization:
Use trade finance platforms to monitor, process, and report on transactions, ensuring alignment with operational procedures.

Requirements:

• Education:
Degree in Information Technology, Business, Finance, or related disciplines.

• Experience:
Minimum 3–6 years of experience, preferably in Trade Operations or Trade Finance, with exposure to system implementation or business analysis.

Skills & Competencies:

• Strong analytical and problem-solving skills.

• Experience in project management or system implementation is an advantage.

• Deep understanding of Trade Finance products (e.g., Letters of Credit, Guarantees, Collections, Open Account, Financing).

• Familiarity with trade operations workflows and regulatory requirements.

• Excellent communication and stakeholder management skills.

• Ability to manage multiple priorities and deliver under tight deadlines.

• Proactive, detail-oriented, and results-driven.

• Strong team player with self-initiative and adaptability.

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