Import agent airfreight

Over deze functie

Are you organized, customer-oriented, and ready for a new challenge in international logistics?

As an Air Import Agent, you play a crucial role in coordinating export processes and providing excellent customer service. Read on and discover what your future could look like in our dynamic team!

Jobomschrijving

As an **Air Import Agent**, you are responsible for smoothly and **timely coordinating air freight** and providing excellent customer service. You ensure that everything, from freight transportation to administrative processing, runs seamlessly.

As an **Air Import Agent**, you engage in the following activities:

* Ensure smooth and timely freight process flow.
* Ensure **accurate and timely data entry** into our operating system.
* **Track and trace** Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to
airline offices.
* Use Tree View on daily basis.
* Ensure timely delivery of freight to customers for **Import shipments.**
* Ensure documents are timely sent to customer or broker for customs purposes.
* Ensure accurate and timely **client and vendors billing.**
* Interact with our customers in arranging their international shipments, meeting customer service standards.
* Contribute to maintain **strong relationships with vendors** (airlines, trucking companies, and others).
* Meet compliance at all times to regulations.
* Understand department process flow, constantly looking for areas of improved efficiency.
* Ensure all customers standard operating procedures are followed and updated in the DLSOP.
* **Overseas communications**, timely responses to emails and requests (internal and external)
* Meets company standards of 52 hours training per year per employee.
* Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding
integrity and pride.

* A challenging position in a dynamic international environment.
* Opportunities for personal and professional growth, with 52 hours of training per year.
* A role where you can make an impact and further develop your skills.
* A wage based on experience **(2800-3400)**
* **Advantages: meal vouchers, hospitalisation insureance, eco-vouchers....**

Would you like to join our team as an Import Agent Airfreight? Apply now!