Growth Lead - Retention

About this role

Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.

Since our public launch, we've crossed $100M in ARR and grown to over 10M users across 190+ countries. We're backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.

We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT & IIM alumni, and leaders from Google, Amazon, and Dropbox.

We're hiring builders who want ownership, speed, and impact at global scale.

The Role:
You'll own retention and existing-subscriber revenue end-to-end. This means understanding deeply why users stay, why they churn, and what drives lifetime value, and turning that into a multi-year retention strategy plus high-impact, cross-functional execution. You'll be accountable for core customer and revenue metrics across our subscriber base.

What You'll Do:

• Manage the metrics that define retention health: churn, reactivation, net revenue retention, LTV, and revenue per cohort/segment

• Diagnose churn drivers across cohorts, plans, and usage, and turn them into interventions

• Lay out a long-term strategy for retaining and growing existing-subscriber revenue

• Own the retention components of the business P&L

• Partner with Product and Growth to ship retention experiments across onboarding, lifecycle, pricing, and win-back, and measure their impact

• Ideate lifecycle and win-back campaigns with Marketing

• Work across Product, Engineering, Marketing, Support, and Data, taking end-to-end accountability for retention outcomes

• Build the processes to track progress and keep momentum strong

• Own retention performance reporting and present to leadership

What We're Looking For:

• 5 to 7 years of experience, ideally a mix of top-tier management consulting followed by a growth, retention, or subscription role at a product or consumer-tech company

• Strong ownership, able to run a function, not just projects

• Growth-oriented mindset and sharp execution

• Excellent communicator who works seamlessly across functions and with leadership

Benefits and Perks:

• Daily Meals: Lunch and Dinner provided

• Family Insurance: 3 Lakhs worth of coverage for you and your family

• Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed

• Flexible Working Hours: Work…