GIS Business Information Specialist

About this role

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.The GIS Business Information Specialist supports Nationwide’s geographical management by providing geospatial analysis and mapping expertise to define territory boundaries for Personal Lines pricing and underwriting. These territory definitions and geographic data support new-business quoting, renewals, rating, premium calculation, and underwriting rules. In partnership with actuarial, product, and underwriting partners, they will create and maintain territory definitions and maps that meet business needs while aligning with internal IT and regulatory frameworks. At the same time, they’ll be charged with identifying opportunities to improve and automate workflows.

Mapping and Territory Definition Delivery

• Lead the intake, interpretation, preparation, validation, and handoff of GIS maps and territory-related deliverables

• Translate business, pricing, underwriting, and product needs into clear GIS maps and related requirements

• Define expected results and test or validate map outputs and underlying data for completeness, accuracy, consistency, and alignment with approved territory definitions

• Coordinate dependencies with GIS IT and other technology partners for data loads, production updates, releases, and issue resolution

• Maintain visibility to work in progress, upcoming deadlines, risks, and required stakeholder decisions

Process Improvement and Automation

• Develop understanding of end-to-end GIS processes, from source geography and vendor data, through map and territory production, GIS IT handoffs, testing and release, to downstream use in Personal Lines rating and underwriting systems

• Create and maintain documentation for critical GIS data flows, mapping processes, and handoffs

• Identify opportunities to streamline or automate steps in the process, to reduce manual work and speed delivery

• Own data-quality checks and identify recurring sources of defects, rework, or ambiguity

• Identify opportunities to automate manual quarterly data processing, validation, and other repeatable activities

Skills

• An understanding of Geographic Information System (GIS) processes and capabilities

• Experience with ESRI’s ArcGIS suite of software, including, but not limited to: ArcGIS Pro and ArcGIS Enterprise

• Ability to analyze data, identify anomalies and potential resolution

• Strong attention to detail and ability to manage work with multiple dependencies and deadlines

• Curiosity in process improvement, automation

• Ability to translate business questions into clear data or mapping requirements, collaborating across business and technology teams

• Ability to understand and communicate GIS data flows and dependencies across source data, territory mapping, validation, testing, release, and downstream Personal Lines rating and underwriting systems

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Job Description Summary
Data drives today’s insurance industry and every one of our business units. How we manage that information is an important component to our success, which means that our Business Information associates are at the center of effectively gathering, organizing and delivering the data necessary to make key decisions across Nationwide. If you're tech savvy, pride yourself on high-quality work with exceptional accuracy and have the confidence to gather the right information and make recommendations this might be the job for you!

As a Specialist, Business Information, you will partner with internal customers to identify data and information needs, and use of information to aid them in making business decisions. We'll count on you to identify and apply appropriate research methodologies that will provide the information needed in an understandable format. You may also be called on to lead analysts or as a subject matter authority. You may also be asked to plan and support information project needs, special reporting, and new technology.Job Description
Key Responsibilities:

• Functions as the expert in data extraction from databases, tables, data warehouses, and other sources Observes customer operations and proactively presents recommendations that will assist customers in making decisions regarding their operations. Develops, produces and maintains ad hoc and custom reports. Figures out the level of information analysis needed based on customer needs and data availability. Uses various data access tools to pull information for reports and analysis.

• Maintains the integrity of information in internal data bases. Using statistical analysis, identifies gaps in the data presented and makes recommendations for data maintenance.

• Retrieves data from internal and external sources and data files in order to keep internal databases current and usable. Exports information to external sources.

• Identifies appropriate information and analysis to be shared with customers. Shares reports and information with appropriate area of the company as assigned.

• Supports the research, analysis and presentation of information by: monitoring external sources, creating custom reports, compiling and summarizing information, producing supporting documentation and exhibits, and verification of information received from external sources.

• May maintain personal computer hardware. and software.

• Assists other associates with preparation of reports and use of information systems,…