German speaking - Customer Service Banking

Over deze functie

A company based in Schaerbeek operating in the financial services

Jobomschrijving

* Be the main contact person for German-speaking customers.
* Answer customer questions by phone and email.
* Help customers with banking products, services, and account-related requests.
* Support customers with transactions and general banking questions.
* Communicate clearly and professionally in German.
* Follow banking regulations and company procedures.
* Build positive relationships by providing excellent customer service.
* Work closely with colleagues and share knowledge with the team

* **Additional benefits**, such as ecovouchers and reimbursement of public transport costs.
* **Full-time position** (40 hours per week).
* **12 extra paid vacation days (RTT)** on top of regular holidays.
* **Remote working opportunities**.
* A **fixed Monday to Friday schedule** (9:00 AM to 6:00 PM), with no weekend work.
* **Training and development opportunities** within the banking and financial sector.
* The opportunity to obtain **FSMA certification**, fully paid for by the company.
* A dynamic, international, and supportive work environment in Brussels.