E-Commerce and Digital Marketing Assistant

About this role

Our client is an agile manufacturer and wholesaler of premium Australian pet treats. They supply major national retail pet stores and operate a rapidly growing direct-to-consumer e-commerce platform.
They are now seeking to hire an E-Commerce and Digital Marketing Assistant to manage day-to-day online operations and accelerate digital growth.
Job Responsibilities
E-Commerce and Marketplace Management

• Maintain product listings, web content, pricing updates, and promotions across Shopify, WooCommerce, and WordPress

• Support administration for Amazon Vendor Central and Mirakl marketplace platforms including catalogue updates and performance reporting

• Prepare regular e-commerce performance reports covering website sales, campaign activities, customer data, and paid media results
Digital Marketing and Campaign Execution

• Build and schedule targeted email marketing campaigns, audience segments, and automated flows using Omnisend or GetResponse

• Manage customer data list hygiene, segmentation, and reporting

• Support approved Meta and Google Ads campaigns through routine setup, ongoing optimization, reporting, and performance tracking

• Create basic visual campaign assets using Canva and maintain marketing promotional calendars
Sales and Administrative Support

• Conduct daily outbound calls to follow up with warm sales opportunities and ensure clients have received orders or product samples

• Assist with basic invoicing and purchase administration within Xero subject to onshore approval

• Provide general administrative and data entry support to the broader team
Requirements

• Proven professional experience managing e-commerce platforms including Shopify, WooCommerce, and WordPress

• Strong foundational knowledge of digital marketing principles across email marketing, paid ads, and social media platforms

• Demonstrated ability to compile and present data-driven e-commerce performance reports

• Comfortable making outbound phone calls to follow up on warm leads and customer orders

• Excellent written and verbal English communication skills with high proficiency
Nice-to-Have Skills

• Prior experience navigating Amazon Vendor Central or Mirakl marketplace ecosystems

• Familiarity with Xero software for basic financial administrative tasks

• Hands-on experience working with email marketing software like Omnisend or GetResponse

• Basic graphic design experience using Canva
Benefits

• Permanent work-from-home set-up

• Dayshift (Australian Eastern Standard Time business hours)

• Full-time job

• HMO (STAFF only)

• Annual leave

• 13-month pay

• With Government Mandated Benefits