Distinguished Architect

About this role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Department Description: The mission of our team is to build, deliver and support demo environments for use by our solution engineers (SEs) here at Salesforce. These demonstration environments incorporate the latest product capabilities that Salesforce has to offer. With these demo environments, SEs have the baseline demo that they need to deliver a best practice demo for Financial Services and enable our SEs to scale, innovate and provide the best product demonstrations of their careers.

Role Description: We are looking for a strong release manager to join our SE team, responsible for the Financial Services AMER Industry Demo Org. In this role you would own the demo environment from idea to reality, project managing the demo creation process including managing a product backlog, use case/feature prioritization, storyboarding, validation, demo build, release communication and enablement.

This role is for someone who doesn't just manage releases, they help define what's possible. You will play a key role in shaping how AI-powered demos, open source assets, and intelligent agents are built and delivered to our SE community. This is your chance to define the future and set the standard for how Salesforce solution engineers demonstrate our solutions to Financial Services prospects and customers.

If you are passionate about driving innovation, fostering collaboration, and shaping the future of demo environments, we invite you to join us. Together, let's empower SEs to excel in showcasing the latest product capabilities through innovative demos.

Key Job Responsibilities: Release Management:

Proven success managing cross-functional, multi-workstream projects to on-time completion. Plan and manage releases of FINS industry demo org releases, ensuring timely delivery of changes and enhancements. Coordinate release content and effort based on service requests, third-party applications, and system updates. Ensure quality control through comprehensive testing and defect resolution processes. Continuously improve release processes and workflows to enhance efficiency and effectiveness.

Salesforce Product Expertise:

Utilize Salesforce metadata configuration tools to design and deploy custom applications and solutions. Collaborate with developers to leverage Salesforce metadata configuration for seamless integration and deployment. Ensure that Salesforce metadata components are aligned with overall release plans, business objectives, and organizational best practices.

OmniStudio Expertise:

Utilize Salesforce OmniStudio tools to design and deploy custom applications and solutions. Collaborate with developers to leverage OmniStudio's capabilities for seamless integration and deployment. Ensure that OmniStudio components are aligned with overall release plans, business objectives, and organizational best practices.

Agentforce & AI Experience:

Hands-on experience designing, building, or deploying Agentforce agents within Salesforce environments. Ability to identify opportunities where AI agents can enhance demo narratives, automate workflows, or personalize the SE experience. Stay current on Agentforce capabilities, prompt engineering best practices, and the evolving landscape of AI tooling within the Salesforce ecosystem. Partner with build teams to integrate Agentforce use cases into Financial Services and Healthcare demo orgs in meaningful, story-driven ways.

Code Repository & DevOps Management:

Own and manage code repositories (GitHub, GitLab, or equivalent) for demo org assets, ensuring clean branching strategies, versioning, and documentation standards. Champion best practices around pull requests, code reviews, and commit hygiene across the build team. Partner with CI/CD pipelines to automate deployment and testing of Salesforce metadata, OmniStudio components, and agent configurations. Ensure repositories are organized and accessible so that SE contributors can find, fork, and build on existing assets with minimal friction.

Open Source Asset Creation & Distribution:

Lead the creation and curation of open source demo assets, templates, and accelerators that can be shared directly with the broader SE community or external customers. Define standards for how open source assets are packaged, documented, and versioned for customer-facing distribution. Collaborate with stakeholders to identify which demo components have the highest reuse value and prioritize them for open source publication. Evaluate AI tooling that can assist in generating documentation, release notes, and onboarding guides for open source assets at scale.

Stakeholder Communication & Collaboration:

Collaborate with ISS leads, build teams, and other internal support teams to align release strategies with business objectives. Communicate release plans and changes to stakeholders, facilitating necessary approvals and sign-offs.

Salesforce Environment Management:

Ensure environments are maintained and available for development, testing, and production. Manage Salesforce build org environments to align with release schedules and business needs.

Risk Management:

Identify and manage risks related to Salesforce…