Director, Selection Operational Excellence

About this role

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.

Please complete the attached Internal Transfer Request Form and submit.

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.

Please make sure to apply with your Coupang e-mail address.

Director, Selection Operational Excellence

Location: Seoul, South Korea

About Coupang

Coupang is reimagining the shopping experience with the goal of wowing each customer from the moment they open the Coupang app to the moment an order is delivered to their door.

Powered by an end-to-end e-commerce and logistics network and a culture of customer obsession, Coupang has redefined tradeoffs between speed, selection, and price. We provide fast delivery on millions of items, including fresh groceries, delivered within hours nationwide, 365 days a year.

South Korea represents one of the most dynamic and fast-growing e-commerce markets globally, and Coupang continues to lead through innovation and operational excellence.

Role Overview

As Director of Selection Operational Excellence, you will lead the strategy and execution of Coupang’s selection identification and onboarding operations. This role sits at the forefront of the customer experience—defining what products we should sell and ensuring we deliver the most relevant, high-demand, and differentiated selection.

You will own a multi-year roadmap, drive data-backed decision making, and build scalable, tech-enabled processes. This is a highly cross-functional leadership role requiring strong business judgment, deep analytical thinking, and the ability to influence senior stakeholders.

What You Will Do

Selection Strategy & Identification

• Lead selection identification across multiple retail categories (e.g.,…