Customer Success Expert GERMAN BRUSSELS

Over deze functie

Our client is a fast-growing and innovative company operating in the urban mobility sector. With a strong focus on technology, design, and customer experience, they are redefining how people move around cities and are continuing to expand their presence across Europe.

Jobomschrijving

* Develop a deep understanding of the company's products and services.
* Support customers and help them get the most value from the solutions offered.
* Act as the voice of the customer and share feedback internally.
* Identify opportunities to improve customer success processes.
* Troubleshoot issues and provide effective solutions.
* Collaborate with internal teams to deliver a seamless customer experience.
* Build strong customer relationships and ensure high levels of satisfaction

* Gross annual salary of €36,000
* €10 net meal allowance per working day.
* €200 net allowance per month.
* Comprehensive hospitalization insurance.
* 30 days of annual leave.
* Company mobility product provided for personal and professional use.
* Laptop and all necessary work equipment.