Customer Service and Project Coordinator

Over deze functie

Our client is a globally recognised industrial manufacturer with a long-standing history of innovation and excellence. Serving customers across a wide range of sectors worldwide, the company is known for its high-quality engineered solutions, strong customer focus and commitment to continuous improvement.
The organisation combines the stability of an international group with a collaborative and people-oriented culture. Employees are encouraged to grow professionally while working in a dynamic and multicultural environment.

Jobomschrijving

* Coordinate projects in collaboration with Customer Care, Project Coordination and Engineering teams.
* Act as a key point of contact between internal departments to ensure seamless project execution.
* Manage quotation and order-related activities throughout the project lifecycle.
* Monitor material availability and proactively expedite orders when required.
* Collaborate closely with Supply Chain teams to guarantee timely delivery of products.
* Ensure excellent customer service by adhering to established processes and best practices.
* Support customers by analysing requests, questions and operational challenges.
* Assist in customer care improvement initiatives and training-related projects.
* Contribute to operational projects and provide support to management when needed.

* Competitive salary package complemented by attractive fringe benefits.
* Meal vouchers and comprehensive insurance coverage.
* Pension plan and additional employee benefits.
* Extensive onboarding, training and development opportunities.
* Clear career growth prospects within an international organisation.
* Positive team culture with regular team-building and social activities.
* Opportunity to collaborate with colleagues and stakeholders across the globe.
* Dynamic environment where innovation, teamwork and personal development are highly valued.