Commercial Director

About this role

Hilton Sans"; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">Exceptional Hospitality Starts with You
Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">The location for this position virtual/remote (within the U.S.)
Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Commercial Director for the Waldorf Astoria Los Cabos Pedregal, you're not just leading Sales, Marketing, Revenue Management, and Business Development strategies. Reporting to the General Manager, you will develop a commercial strategy across all market segments and distribution channels to maximize the hotel's revenue, profitability, and market share.
What you'll do during a typical day:
Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">Manage commercial strategy. Develop and implement integrated commercial strategies across all revenue streams, including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa

Lead pricing and forecasting strategy: Oversee revenue management practices, including pricing, rate strategies, demand forecasting, and business reviews, to improve revenue across all segments

Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and guide demand

Cultivate a high-performing team: Promote engagement and retention through performance management, professional development, and recognition programs

Lead the hotel's commercial strategy: Oversee Sales, Marketing, Revenue Management, Reservations, and Business Development responsibilities to lead overall commercial performance

Increase revenue and market share: Develop commercial strategies that maximize revenue, profitability, and competitive positioning across all segments

Analyze market opportunities: Monitor market trends, competitor activity, customer insights, and demand patterns to identify opportunities for growth and business expansion

Oversee commercial performance: Review commercial Indicators, forecasts, budgets, and business plans to ensure achievement of revenue and profitability targets

Represent the Resort, Brand and Company: Act as an important ambassador for the Resort within the market, strengthening brand presence and identifying new business opportunities

How you'll collaborate with others:
Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">Maximize revenue and profitability: Partner with General Manager and Finance to ensure commercial decisions support revenue goals, improve cost of sales, and deliver profit and margin targets

Strengthen partner relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value

Develop and inspire teams: Coach, mentor, and support Sales, Marketing, Revenue, and Reservations teams while promoting a culture of accountability, engagement, and continuous improvement

Projectsyou'll take ownership of:

Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">Portfolio-level revenue strategies in consideration of Hilton SOPs and RMCC governance

High-quality analysis supporting pricing, inventory, displacement, and overbooking decisions

Accurate forecasts, budgets, and performance reporting using Hilton systems
Hilton Sans"; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">What It Takes to Make the Stay
You have these minimum qualifications:
Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial;…