Cloud Engineer – Vercel Platform Support

About this role

About the Role
We're looking for an experienced Cloud Engineer / Vercel Platform Support Engineer to join a growing team supporting enterprise cloud-hosted digital platforms. This is a brand-new platform ownership role focused on building operational excellence, governance, reliability, and support processes for the Vercel platform — while working with modern web technologies and cloud-native architectures on behalf of a major enterprise client.
Note: This position is open to US Citizens only. Visa sponsorship is not available.
What You'll Do

Administer and support the Vercel hosting platform for enterprise-scale web applications

Partner cross-functionally with Product Owners, Architects, Security, and Development teams

Drive incident management, root cause analysis (RCA), and service restoration efforts

Implement platform governance, monitoring, automation, and observability practices

Manage deployments, user access administration, and overall platform reliability

Establish repeatable operational processes and ITGC-compliant service offerings

Support Next.js, React, REST APIs, and cloud-native applications hosted on Vercel

What We're Looking For
Required:

5+ years of experience supporting Adobe Experience Manager (AEM) platforms

Strong hands-on experience with AEM as a Cloud Service

Expertise in Dispatcher, CDN, and cloud deployments

Demonstrated experience with Vercel Platform Administration

Solid knowledge of Next.js, React, REST APIs, and cloud-native architectures

Experience with platform monitoring, automation, and observability tooling

Proven track record in Incident Management & Root Cause Analysis

Background in enterprise platform governance and production support

Bachelor's Degree (required)

Must be a US Citizen (no visa sponsorship available)

Compensation & Benefits

Salary: $65/hr USD

Fully remote work arrangement

Location
This role is fully remote. Candidates based in or near Nashville, TN are preferred, though applicants from other US locations are welcome to apply.
Originally posted on Himalayas