Carrier Sales (CSR)

About this role

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

Our client is a U.S.-based freight brokerage company focused on providing truckload transportation solutions, with strong expertise in dry van freight and spot market operations. They operate in a fast-paced, high-volume environment, working with a wide network of carriers to ensure reliable capacity and competitive pricing while maintaining a strong focus on service and efficiency.

Position Overview:
We are seeking a motivated Carrier Sales Representative to identify reliable carriers, negotiate competitive rates, and oversee the transportation of freight from dispatch through delivery. This role involves daily communication with carriers and drivers, real-time load management, and problem-solving to ensure smooth operations. The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced logistics environment.

Key Responsibilities:
Source and onboard reliable carriers using load boards and internal tools

Negotiate competitive rates to secure capacity while maintaining profitability

Cover customer freight by matching the most suitable carriers to each load

Build and maintain strong relationships with carrier partners

Track and trace shipments, ensuring on-time pickup and delivery

Communicate daily with dispatchers and drivers to monitor load status

Proactively identify and resolve any in-transit issues

Maintain accurate load details and updates in the TMS system

Previous experience in Carrier Sales / Freight Brokerage (similar to Echo)

Strong understanding of the U.S. trucking market and spot market dynamics

Experience working with load boards (e.g., DAT) and TMS systems

Excellent negotiation and communication skills

Ability to work in a fast-paced, high-volume environment

Strong problem-solving skills and attention to detail

Working conditions:
Working schedule: Monday – Friday, 9:00 AM – 5:00 PM EST

Work mode - hybrid/remote

Competitive Salary in USD

10+ business days of paid time off

Equipment provided

A supportive team

Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.