Career Advisor - Choices/SNAP

About this role

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career Team is looking to hire a Choices/SNAP Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services for eligible participants in the Choices and SNAP programs. Work is performed under the supervision of the Choices/SNAP/NCP Program Manager.

Your Impact on Career Team’s Success:

• Provide Choices/SNAP case management services to eligible participants

• Complete intake and eligibility determination for the given workforce program

• Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods

• Enter data into Work In Texas and/or TIERS and any participant information system as required, and any other database as required by the One-Stop system

• Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals

• Counsel clients on available job opportunities, training programs, and other services

• Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities

• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients

• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation

• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements

• Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts

• Meet and/or exceed program benchmarks

• Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision

• Complete all required reports

• Approach each day and task with a “ZAG” mindset

• Other duties and projects as needed

The Ideal Qualifications for this Position Include:

• Bachelor’s degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience

• Strong communication skills and knowledge about community resources

• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions

• Able to work with and relate to participants and be culturally sensitive

• Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems

• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive

• Ability to serve as a role model to customers and motivate them towards achieving goals

• Ability to meet and/or exceed set goals and objectives

• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required

• A Valid Driver’s License

Additional Skills/Knowledge Career Team Would Love for This Role:

• Bilingual or Multilingual

• Strong multitasking abilities and proactive approach to tasks

• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Employment Type: Full-Time, Non-Exempt Employee

Salary: $45,000 - $55,000 based on experience

Job Site: Onsite

Travel: 15% travel within the region
About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies

• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation

• Featured by 60 Minutes, CNN, Money Magazine, Inc.…