Campaign Manager (FTC)

About this role

This is a fixed term contract through until 31st December 2026, with a strong likelihood of extension.

This posting reflects an existing vacancy.

The anticipated annual salary range for this position is $60,000 – $65,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

JOB PURPOSE

This role is part of our eBay Inhouse team, where you will be employed by DEPT® but embedded within eBay.

We are looking for a hybrid AI-Enabled Campaign Manager who combines strategic campaign ownership with hands-on execution, operational excellence, and a strong interest in AI-driven marketing innovation.

This role sits at the intersection of campaign strategy, CRM execution, marketing technology, data, and creative production. You will lead and execute customer-facing campaigns across eBay’s owned channels (email, push, onsite, in-app, landing pages), while leveraging AI tools and creative capabilities to scale personalization, improve efficiency, and drive performance.

You are both a campaign owner and an operator: comfortable managing timelines and stakeholders, while also building, QA-ing, and optimizing campaigns yourself. You bring a test-and-learn mindset, curiosity for AI, and the ability to turn insights into impactful customer experiences.

WHAT YOU’LL DO:

• Own CRM Campaigns End-to-End

• Lead campaigns from briefing through to launch, optimisation, and reporting

• Build and execute campaigns across email, push, onsite, and in-app channels

• Deliver personalised, customer-first experiences aligned to eBays' priorities

• Manage timelines, stakeholders, approvals, and delivery across global teams

• Ensure flawless execution through QA, troubleshooting, targeting accuracy, and optimisation

• Help Shape AI-Driven Marketing

• Use AI tools to improve campaign creation, personalisation, and testing

• Experiment with AI-generated copy, subject lines, creative concepts, and workflows

• Support AI prompt development and scalable marketing automation

• Improve workflows and operational efficiency through AI-driven ways of working

• Bring a test-and-learn mindset to experimentation and optimisation

• Ensure responsible AI usage and quality control

• Support Creative & Performance Optimisations

• Brief, review, and optimise CRM creative assets

• Adapt visuals across channels

• Run A/B tests and turn insights into measurable improvements

• Help improve engagement, efficiency, and marketing KPIs

WHAT YOU BRING:

• 3+ years in CRM, campaign management, or marketing operations

• Hands-on experience with owned channels (email, push, onsite, in-app)

• Strong project management and organizational skills with attention to detail

• Experience in e-commerce, marketplaces, or digital marketing environments

• Ability to operate in a fast-paced, matrixed, global environment

• Strong analytical mindset with experience in campaign QA, execution, and troubleshooting

• Advanced Excel skills and familiarity with marketing tools (e.g. Jira, Monday, Slack)

• Understanding of segmentation, targeting, and campaign logic

• Strong interest in AI applications in marketing

• Ability to translate marketing needs into effective AI prompts and workflows

• Strong eye for visual quality, branding, and detail

• Strong collaborator with the ability to work across teams, functions and locations

• Proactive, curious, and comfortable with continuous change and innovation

WE OFFER

• A flexible, hybrid working policy

• An excellent salary based on experience and equal pay policies

• Mental health support, and company sick pay scheme.

• 15 days paid holiday annually (plus Public Holidays).

• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.

• Enhanced family friendly policies to support new parents.

• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.

• Inspirational Talks, bringing the outside in with regular guest speakers and events.

• Learning and Development, supporting your growth with continuous opportunities to learn and advance.

• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at…