Assistant Vice President Technology - Database.MGN Egypt -Technical Services.Tec

About this role

Job Purpose:

• Ensure service stability, uptime of the systems under the portfolio as per the agreed SLA

• Provide L2/L3 support in the respective support area and act on technical escalations

• Provide guidance and technical insights to the team for continuous improvements

• Maintain systems in adherence with the audit and compliance requirements

• Lead and manage the technical team supporting database platforms

• Advice management team to take cost conscious decisions.

Key Result Area:

• Service uptime and better customer experience

• Systems Security and adherence to patching cadence

• Project Management and documentation

• Ontime Implementation support for new baselines and policies

• Compliance to Mashreq information security policies security baselines Database performance tuning

Experience:

10+ years of experience in database platforms support in a large-scale environment

Skills in architecting, implementing and providing post implementation support Ensure on time service delivery to internal and external customers Exposure and knowledge of large-scale production support.

Exposure in large-scale upgrades, migrations and transitions in the support area.

Security implementation of the products coming under the portfolio

Problem, Incident, escalation and change management in line with ITIL process Adoption of new database technologies and open source database support Strong Technical Skills in below solutions:

• MS SQL as major and Oracle Database Platforms with hands on experience

• SQL Always ON

• SQL server Database Administration (backup and recovery, SQL installation, SQL Patching)

• Database Performance turning

• Security implementation

• Handson Experience in Oracle database administration like Installation, patching and Backup & Recovery

• Database capacity management, purging and other maintenance tasks

Originally posted on Himalayas