Assistant Manager - PHRN (Hybrid) | MOA Pasay

About this role

Hybrid setup: 3x Onsite
Location: MOA Pasay
Schedule: Shifting schedule / Night shift (no fixed weekends off)

Requirements:
College Graduate
At least have 2 years Team Lead background experience
A valid PHRN License

Job Responsibilities:
Utilization Management
Oversee and manage day-to-day operations to ensure all metrics are met, revenues are maximized, and team performance is monitored as per agreed KPIs
Communicate productivity expectations, balance workload (e.g., daily team meetings to discuss new updates), monitor efficiency, and initiate control measures to minimize workload variances over time
Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements
Provide coaching and feedback to team members to enable performance improvement